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Supply Chain Tech Evolution: If AI runs the supply chain, who holds the power? (Part II)

In our last post, we explored the perfect storm reshaping global supply chains: from regulatory changes and sustainability mandates to the fundamental question of who pays for compliance. Our view is that the companies who treat these challenges as catalysts for transformation, rather than boxes to check, will emerge stronger. Today, we’re diving into the how: the technology that’s making this transformation possible.

At Blume, we see three forces converging to drive a resurgence in supply chain management software:

1. Abundance of supply chain data. Sources of data gathering for supply chain have exploded (IoT sensors, telematics, RFID, manufacturing systems, ERPs, transportation management systems). While more data alone isn’t valuable, smarter techniques can now extract meaningful patterns and predictions from these sources. The infrastructure to connect disparate systems seems to finally have caught up with the data they generate.

2. Generative AI is creating solutions that weren’t possible before. The barriers to developing supply chain intelligence are shrinking rapidly. AI is making sophisticated optimization accessible to companies that couldn’t have built it themselves even two years ago.

3. Scalable infrastructure. With easier and more on-demand access to compute via cloud, larger datasets can be leveraged to train smarter models. Data lakes, data warehouses, and enterprise-scale cloud platforms for intelligence, cybersecurity, and deployment are allowing companies to build solutions that connect all parts of their organization. The plumbing is finally in place.

Supply Chain Management software is a large and growing market

TAM for global supply chain management software is around $32 billion in 2025(1) and is expected to grow at 15% CAGR between 2025 and 2029, making it one of the fastest-growing segments within global infrastructure and application software. Supply chain management (SCM) has moved from a back-office function to a strategic priority, and the investment follows.

What’s driving this acceleration? We explored some of the drivers in Part 1: volatility, disruptions, e-commerce complexity, thin margins demanding continuous optimization. Early AI adopters are seeing measurable advantages in forecasting, operations, negotiations, and service levels. That’s forcing competitors to adopt similar technologies or fall behind. The result is a market that’s not just growing but accelerating, with the global TAM for SCM expected to nearly triple from $17 billion in 2019 to $56 billion by 2029(1).

Breaking Down the Value Chain

We segment the supply chain management market into four categories based on where they sit in the lifecycle of product movement. Each has its own competitive dynamics, incumbent positions, and opportunities for disruption.

Supply Chain Planning

Supply chain planning tools manage demand and supply planning data across the supply chain. They help companies coordinate assets to optimize delivery of goods and services, and they coordinate communication between suppliers and customers. At their core, these tools play a balancing act between supply and demand for any market participant.

Established solutions from SAP, Oracle, Blue Yonder dominate roughly 60% of market share and have built deep integrations, established relationships, and switching costs that make displacement difficult. But that doesn’t mean the market is static.

The evolution here tells a clear story. The first wave of startups offered companies analytics and early predictive elements. The focus was on cost reduction and process standardization. The second wave, pre-AI, saw significant improvement in predictive capabilities with machine learning and the beginnings of prescriptive actions. Systems could tell you not just what happened or what might happen, but what you should do about it.

Now we’re entering a third wave. Prescriptive actions are moving rapidly into autonomous, agent-based operations where systems execute end-to-end processes within defined parameters. The shift is from ”here’s a recommendation” to ”I’ve already handled it.”

Where we see opportunities: Solutions catering to specific verticals and point solutions like inventory management where the established players are less focused. The future growth areas will be end-to-end agentic management of planning workflows, AI-enabled scenario planning and response, and autonomous demand/supply matching.

Supply Chain Procurement

Procurement solutions help companies source and evaluate suppliers, analyze spend, manage contracts, buy within policy, and support ongoing risk and ESG requirements. This is the connective tissue between a company and its supply base.

Similar to planning, this space has been significantly captured by large ERPs who continue to build out functionality through M&A and organic expansion. But the nature of procurement (i.e., heavy on unstructured communication, multi-party coordination, and administrative burden) makes it particularly ripe for AI transformation.

The evolution in procurement has been significant. The first wave offered companies analytics on spending across different channels (basic spend management). The second wave expanded into spend classification, predictive supplier performance, and early risk analysis. Now, AI has enabled companies to start offering autonomous negotiations and autonomous supplier communication capabilities. Systems that can actually negotiate with vendors, not just recommend negotiation strategies.

Future growth areas include agentic management of negotiations, AI-enabled intake and spend orchestration, and autonomous supplier communication. The ”intake” category is particularly interesting where startups are reimagining how spend requests enter the procurement process, using AI to route requests intelligently to existing POs, IT support, or alternative approvers to minimize duplicative spend.

Supply Chain Fulfilment: Workflow established but analytics remains open

Supply chain execution covers the physical movement of goods. Transportation management systems, warehouse management systems, yard management, dock scheduling. This is where products actually move from point A to point B.

The application and workflow layer is dominated by large incumbents. Transportation management systems have grown into major industry platforms for both unimodal and multimodal management. Companies like Descartes, Manhattan Associates, Oracle, and SAP have built comprehensive solutions with deep carrier integrations and years of operational data.

However, the analytics layer still has several attractive new entrants, particularly in visibility. Real-time visibility plays well into sustainability requirements while offering significant operational benefits around exception management, customer communication, and proactive problem-solving.

The evolution pattern mirrors the other categories. First wave of simple TMS routing, basic WMS task allocation, EDI automation was followed by second wave where real-time visibility and predictive ETAs, dynamic routing and predictive asset maintenance became well penetrated. Now, AI is enabling superior visibility that goes beyond just location, smart load building, and agentic communication systems that can handle carrier coordination autonomously.

We’ll see attractive solutions in overlooked application and workflow areas but the analytics layer and network layer are likely also attractive to watch moving forward. AI-enabled real-time visibility solutions that understand context beyond just GPS coordinates, AI-optimized load building, and generative AI for shipment documents and communications will increasingly be deployed across a wide range of organizations.

Supply Chain Orchestration: Emergence of Platforms

Orchestration manages the coordination of procurement, inventory, production, logistics, and fulfillment to ensure end-to-end efficiency and agility across the supply chain.

This is an area where platform plays with broad product offerings have excelled. Companies like E2Open and WiseTech have built significant positions by offering comprehensive suites that span multiple supply chain functions. The value proposition is clear: improving business agility and increase resilience by orchestrating actions across various supply chain processes from a single platform.

Initial wave of startups offered simple task coordination and visibility. Second wave saw the rise of freight forwarders, transportation exchanges, and automated orchestration with actual decision-making capabilities. Now, AI is enabling unified data for seamless, real-time insights and powerful automation that can act across system boundaries.

Future growth areas are AI-enabled logistics operating systems and AI-driven supply chain orchestration. The interesting question will be whether integrated suites will win over best-of-breed point solutions.

Why Supply Chain is AI’s Perfect Proving Ground

Numerous supply chain challenges are ideal candidates for AI solutions: they involve heavy administrative burdens, demand coordination across multiple stakeholders, and rely on processing unstructured information. The raw material of supply chain management is largely unstructured text and data that AI can now parse effectively (i.e., emails from suppliers, shipping documents in various formats, regulatory filings, customer communications).

The future of supply chain management will likely be agentic. AI wont just recommend the actions, but actually undertake them with oversight from users. Systems that negotiate with suppliers, reroute shipments around disruptions, adjust inventory levels based on demand signals, and communicate with customers about delivery changes, all autonomously, within defined parameters.

This raises several key themes we’re watching closely:

Unique data assets become the differentiator. If LLMs become readily available to everyone, which they increasingly are, the quality and extent of data to train and operate agents will determine long-term differentiation.

First mover advantage is unclear but potentially decisive. We’re watching whether there are snowball effects from platforms with better data at the outset providing better insights and predictions, attracting more users and data, and continuously pulling ahead in agent capabilities. In many AI applications, the feedback loop from deployment to improvement creates winner-take-all dynamics. Supply chain may or may not follow this pattern.

Pricing model evolution. Significant uncertainty remains regarding future AI agent pricing models. Feature-based pricing is familiar but may undervalue the impact. Value-based pricing aligns incentives but is harder to measure and sell. Will capabilities commoditize and compress pricing, or will demonstrable ROI support premium positioning? The companies that figure out pricing will have a significant go-to-market advantage.

Off-the-shelf versus DIY agents. Given the complexity of supply chain management software and the level of integration with customers, it remains unclear whether organizations will rely on off-the-shelf agents trained to solve specific, predetermined problems, or dedicate resources in-house to develop agents based on their own unique requirements. Large enterprises may prefer customization; mid-market may prefer turnkey. The market may support both, or one model may prove dominant.

Takeaways

The supply chain software market is undergoing its most significant transformation in decades. The convergence of mature data infrastructure, accessible AI capabilities, and scalable compute is creating opportunities that simply didn’t exist before. The companies that successfully navigate this transformation won’t just survive the current upheaval but will define how global commerce operates for decades to come.

At Blume, we’re actively looking for the next generation of supply chain technology leaders building at this intersection of AI capability and operational necessity. The regulatory and compliance environment we discussed in Part 1 isn’t a constraint to work around. It’s a framework for building better businesses. And the technology exists to do exactly that.

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Sources:
[1] Gartner, Forecast: Enterprise Application Software, Worldwide.